NexusAuto AI
Privacy Policy
At NexusAuto AI, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use our platform.
1. Information Collection
We collect information you provide directly to us, including your name, email address, phone number, and vehicle information when you register for an account or request auto services.
⚠️ Important SMS Privacy Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2. Use of Information
We use the information we collect to provide, maintain, and improve our services, including processing transactions, sending technical notices, and account security via Two-Factor Authentication (2FA).
3. SMS Communications
User phone numbers are primarily used for transactional purposes: identity verification codes, dispatch status updates, and mechanic arrival notifications. We do not engage in automated marketing SMS without explicit opt-in.
4. Data Retention
We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy.
5. Contact Us
For more information about our privacy practices, please contact us by e-mail at [email protected].